SE Supervision

Terms of Service

Last updated: 2026-04-21

1. Service Description

SE Supervision is a platform connecting Somatic Experiencing supervisees with supervisors for individual and group supervision sessions.

2. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account.

3. Payments

Payments are processed through Stripe. Session fees are set by supervisors. A platform fee may apply. Refunds are issued according to our cancellation policy.

4. Cancellation Policy

4.1 Individual sessions

  • Supervisee cancels 48 hours or more before the session: full refund to the original payment method.
  • Supervisee cancels less than 48 hours before the session, or does not attend: no refund.
  • Supervisor cancels at any time: full refund to the supervisee.
  • Supervisor does not confirm attendance within 48 hours after the scheduled time: the platform automatically cancels the session and issues a full refund.

4.2 Group sessions

  • Before the group is confirmed (minimum number of participants not yet reached): a participant may cancel their seat for a full refund.
  • After the group is confirmed: no refund for a participant who cancels or does not attend. The seat and price are locked because other participants and the supervisor have committed around this composition.
  • Minimum participants not reached by the sign-up deadline: the session is automatically cancelled and every participant is fully refunded.
  • Supervisor cancels the session: every participant is fully refunded.

4.3 Group sessions with two supervisors

  • If one of the two supervisors cancels after the group is confirmed, the remaining supervisor decides within a limited time whether to run the session solo (only if three or fewer participants are signed up) or cancel it entirely.
  • If the session continues as a solo-led session, participants receive a full-refund cancel window if they no longer wish to attend. The price is not adjusted.
  • If the second supervisor does not attend on the scheduled day, the session cannot take place: all participants are fully refunded.

All refunds are issued to the original payment method via Stripe. No handling or cancellation fees are charged.

5. User Responsibilities

Users must attend booked sessions on time. Repeated no-shows may result in account restrictions.

6. Limitation of Liability

SE Supervision is a booking platform. We are not responsible for the content or quality of supervision sessions conducted by supervisors.

7. Changes to Terms

We may update these terms. Continued use of the platform constitutes acceptance of updated terms.

8. Contact

For questions about these terms, contact us at contact@sesupervision.com.